COMPLAINTS POLICY
1. What Can Be Complained About
In particular, the following may be subject to a complaint:
- Failure to follow the announced program
- Significant reduction in the quality of the service
2. How to Submit a Complaint
By email to info@thegirlsevents.cz as soon as possible after the event.
3. Complaint Resolution
The complaint will be resolved no later than 30 days
In the case of a justified complaint, the following may be offered:
- A replacement date
- A discount
- Exceptionally, a refund